Privacy Policy

Effective Date: 06/10/25

Need a Nerd Southland, trading as Paypoint (“we”, “our”, or “us”), respects your privacy and is committed to protecting your personal information.

This policy outlines how we collect, use, and safeguard your data in accordance with the New Zealand Privacy Act 2020.

1. Information We Collect

We may collect personal information including:

  • Name

  • Email address

  • Phone number

  • Business or company name

  • Company registration details

  • Physical or billing address

  • Payment information

  • Communications (e.g. emails, phone transcripts)

2. How We Collect Information

We collect information via:

  • Online forms

  • Email communications

  • Phone calls and customer service interactions

  • Account setup or use of Paypoint services

3. How We Use Your Information

Your information helps us:

  • Provide and support our services

  • Respond to enquiries and issues

  • Process payments and manage your account

  • Send updates and marketing messages (you can opt out at any time)

  • Meet legal and regulatory requirements

4. Marketing Communications

We may send service or promotional emails. You can unsubscribe using the link provided in each message or by contacting us directly.

5. Disclosure of Information

We do not sell or share your data with third parties. Your data is handled only by authorised staff and providers where required (e.g., email services).

6. Data Storage & Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. This includes:

  • Secure storage systems

  • Restricted access for authorised personnel only

  • Ongoing review of data protection practices

7. Your Rights

Under the Privacy Act 2020, you have the right to:

  • Access the personal information we hold about you

  • Request correction of any incorrect or outdated information

  • Withdraw consent for future contact

To make a request, contact us via:

Email: privacy@engagetech.nz

Web: paypoint.nz/contact

8. Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page, and major updates will be communicated to you directly.